In recent years, many talent acquisition professionals are turning to artificial intelligence (AI) as a means of boosting HR initiatives and processes. While there are benefits to doing this, risks also exist — and it's important to set realistic expectations before implementing AI.
Lesley Taylor, SVP of Talent Operations in EMEA, said AI helps HR increase efficiency, especially around the hiring process. She emphasized the need for automation to go hand in hand with human interaction, as you can't have one without the other.
"AI-enabled technologies can automate routine tasks, which gives recruiters more time to spend on strategic business decisions," Taylor added.
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