RPO stands for recruitment process outsourcing. As an RPO provider, WilsonHCG takes on the responsibility of our clients’ internal recruitment function. We work as our clients’ sole internal recruitment team or supplement their existing internal recruitment team and assume the company’s branding to ensure a consistent candidate experience. WilsonHCG’s RPO model goes beyond supplying our clients with recruiters though – it works to make a strategic impact on our clients’ businesses.
As an RPO provider, WilsonHCG partners with our clients to design a proactive recruitment strategy. We manage the entire recruitment cycle, involving our clients throughout the process and operating with transparency in every action. Our focus is not on filling seats; instead, it’s building a recruitment program that works to attract, recruit and retain high-quality, full-time, permanent employees. Staffing agencies operate on a reactive recruitment model, working on a requisition-to-requisition basis. They are also often hiring temporary or temp-to-perm employees. WilsonHCG also assumes the responsibility of recruitment results during the partnership, which are held to service level agreement (SLA) and key performance indicator (KPI) standards.
WilsonHCG offers RPO services that range from assuming responsibility of our clients’ entire recruitment function and every one of our clients’ job requisitions to individual business units or departments, a specific location and a set of business-impacting roles. It’s typically end-to-end, full-life cycle, which includes sourcing, recruiting, onboarding and metrics. Project-based recruitment may not include each of these recruitment functions or may be for a defined period of time.
Our clients typically have an RPO program supervisor who is a point of contact for the partnership with WilsonHCG. We supply a dedicated team of recruitment professionals, including account coordinators, sourcers, screeners, recruiters, a recruiting manager, a client relationship manager and an executive sponsor. The dual accountability between our clients’ hiring managers and WilsonHCG’s recruitment professionals ensures a successful RPO partnership. Our RPO solutions are executed using a hybrid model, which includes on-site resources, service center/ office-based resources and virtual/off-site resources.
Beyond the traditional RPO model that focuses on cost and scale, WilsonHCG has redefined RPO to include comprehensive, value-added services that strategically benefit buyers’ businesses. These services include employment branding, workforce planning, market research solutions and talent acquisition consulting and training. Through a high-touch process, a customized recruitment solution is crafted based upon each client’s needs and desired results.